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At our FIVE STAR SERVICE CENTER we have only A-S-E Factory trained certified technicians who are authorized to work on your vehicle. We make it convenient for you to schedule an appointment online. Whether you buy or lease a new vehicle, we believe it's the start of a special relationship. Our Five Star service standards ensures that we meet your expectations in every way. A fter all, we understand that delivering quality service is one of the most important aspects of a satisfying ownership experience.
K&M SERVICE CENTER performs complete automotive services for all makes and models, foreign and domestic.
* Air conditioning
* Alignments
* Brakes
* Comfort and convenience system repairs
* Cooling system repairs, radiators, heaters
* Emissions repairs
* Electrical repairs of all kinds
* Engine performance service
* Engine repair service
* Exhaust - mufflers, manifolds, pipes,
gaskets
* General - belts, hoses, filters, oil changes
* Glass Work
* Scheduled maintenance 30/60/90k
services
* State safety inspections
* Steering linkage repairs
* Suspension, Shocks, and Struts
* Wiring - basic and computer system
* 23-point inspection process
At K&M, we guarantee all of our repairs with a standard 18-month or 18,000 mile warranty on parts and labor. K&M uses only the highest quality parts available, some of which may carry a lifetime guarantee. [Some restrictions apply.]
OIL CHANGE:
Regular oil changes are mandatory to assure continued automobile performance. We invite you to drop off your car at K& M Northfield Dodge the next time you need an oil change. We carry all the major brands of lubricants at competitive prices. We will perform your oil change and a 23-point vehicle inspection within 30 minutes of the time you drop it off. While we work on your car, enjoy our Customer Lounge, free coffee and television. When you are ready to go, we will provide you with the results of our vehicle inspection, which may include safety recommendations for additional service, tire replacement or rotation, brakes, or other comments.
BRAKES AND SERVICE:
Does your car need brake service? No sure, then bring your vehicle in for a complete safety inspection. You should have your brakes examined each year for unexpected problems. Our brake repair service offers expertly trained technicians who use state-of-the-art diagnostic equipment and quality components. We will inspect every facet of your brake system, from the master cylinder, to the hydraulic lines to the brakes themselves, clean and make repairs as necessary with parts that meet or exceed the manufacturer's specifications. When our brake service is completed, you will be stopping with confidence...and quietly, too!
VEHICLE REPAIR: Your best bet for quality mechanical work.
When it comes to car repair in West Michigan, you have thousands of choices. Some garages specialize in one type of service, for example, transmission repair. Others specialize in engine repair. Some are strictly oil change and lube shops. K&M is different, we are a multi-service facility for all makes and models. Stop in and see why we are ranked number #1 in the business.
CORPORATE PLAN BENEFITS:
Your company will received great benefits when you enroll in our Corporate Service Plan where you can take advantage of special discounts and services for your fleet of business vehicles. Contact K&M Business Link Department.
SOME BENEFITS INCLUDE:
Full-Service Oil, Lube, Filter and Tire Rotation, with 23 point inspection including brakes and suspension
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Fast Same Day Service
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Payment Plans available with approved credit.
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Guaranteed Member Only Specials
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Discounts on rental cars
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Discounts on all major tire brands in stock
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Discounts on Towing and Roadside services.
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Used Car pre-purchase safety inspections
EXPERT TECHNICIANS
We service vehicles like yours everyday, so we know them inside and out. We receive our technical information straight from the factory to ensure your vehicle is getting the proper care and parts it needs.
ADVANCED TECHNOLOGY
Our specialzied diagnostic equipment can perform hundreds of tests in seconds, providing information necessary to get your vehicle repaired correctly the first time. It is our goal to provide our customers 100% qualtiy on all service and parts. |
Meet Your Personal
K&M
Service Center
Team
Joe Janusz
Service Manager
31 Years Experience
Chrysler Gold Certified
Bruce VanHouten
Dealership Service Admin.
12 Years Experience
5 Star Coordinator
Judy Shalhoup
Customer Service Rep.
14 Years Experience
Safeguard Compliance Certified
Nick Mesman
Warranty Administrator
2 Years Chrysler Certified
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